Frequently Asked Questions
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No questions have been provided for evaluation, indicating that there may be a lack of specific inquiries or concerns from users regarding the services offered by Life Medical Imaging.
How can I access medical imaging reports?
Accessing medical imaging reports is straightforward. You can use InteleViewer, our DICOM viewer, to view and download reports and images after installation. Simply follow the setup instructions provided on our website for seamless access.
What features does InteleViewer offer?
The features of InteleViewer include advanced DICOM viewing capabilities, intuitive navigation, multi-modality support, image manipulation tools, and seamless integration with InteleConnect for easy access to medical imaging reports and images.
How do I install InteleViewer on Windows?
Installing InteleViewer on Windows involves downloading the installation file from our website, running the installer, and following the on-screen instructions to complete the setup process.
What are the system requirements for InteleViewer?
The system requirements for InteleViewer include a compatible operating system, such as Windows 10 or later, a minimum of 4GB RAM, and a modern graphics card. For optimal performance, a stable internet connection is also recommended.
How can I set up InteleConnect?
Setting up InteleConnect involves downloading the application from the Life Medical Imaging website, following the installation instructions for your operating system, and entering your credentials to access medical imaging reports and images.
Is InteleViewer compatible with Mac OS?
InteleViewer is compatible with Mac OS. Users can easily download and install the software on their Mac devices to access medical imaging reports and images seamlessly.
How do I troubleshoot InteleViewer installation issues?
Troubleshooting InteleViewer installation issues involves checking system requirements, ensuring a stable internet connection, and verifying that you have the latest version of the software. If problems persist, consult the user manual or contact support for further assistance.
What types of medical images can I view?
The types of medical images you can view include X-rays, CT scans, MRIs, ultrasounds, and other DICOM-compliant imaging modalities. Life Medical Imaging ensures you have access to a comprehensive range of diagnostic images for your needs.
How do I navigate InteleViewers interface?
Navigating InteleViewer's interface is straightforward; use the toolbar for essential functions like opening images, adjusting settings, and accessing reports, while the side panel allows for easy browsing of patient studies and images.
Can I share images using InteleConnect?
Sharing images using InteleConnect is possible and straightforward. Users can easily send medical images and reports to referring physicians securely, ensuring efficient collaboration and access to essential imaging data.
What is the process for downloading InteleViewer?
The process for downloading InteleViewer involves visiting the official Life Medical Imaging website, selecting the appropriate download link for your operating system, and following the on-screen instructions to complete the installation.
How do I update InteleViewer software?
Updating InteleViewer software is straightforward. Simply download the latest version from the Life Medical Imaging website and follow the installation prompts to overwrite the existing software, ensuring you have the most current features and improvements.
What support is available for InteleViewer users?
Support available for InteleViewer users includes comprehensive online resources, user guides, and technical assistance from our dedicated support team to ensure seamless access to medical imaging services.
How can I customise settings in InteleViewer?
Customising settings in InteleViewer is straightforward. You can access the settings menu to adjust preferences such as display options, layout configurations, and user interface themes to enhance your viewing experience.
What is the purpose of DICOM in imaging?
The purpose of DICOM in imaging is to standardise the storage, transmission, and sharing of medical images and related information, ensuring interoperability between different imaging devices and software systems for efficient healthcare delivery.
How do I log in to InteleConnect?
Logging in to InteleConnect is straightforward. Simply navigate to the InteleConnect login page, enter your credentials, and click the "Log In" button to access your medical imaging reports and images.
What are the benefits of using InteleViewer?
The benefits of using InteleViewer include its user-friendly interface, seamless access to medical imaging reports and images, and compatibility with various operating systems, enhancing efficiency for referring physicians in their diagnostic processes.
How can I retrieve previous imaging reports?
Retrieving previous imaging reports is straightforward. Simply log into your InteleViewer account, navigate to the report archive, and select the desired report from the list for viewing or downloading.
What security measures are in place for images?
The security measures in place for images include encryption during transmission and storage, access controls to ensure only authorised personnel can view the images, and regular audits to maintain compliance with privacy regulations.
How do I contact Life Medical Imaging support?
To contact Life Medical Imaging support, you can reach out via our dedicated support email at support@lifemedicalimaging.com or call our helpline at 1-800-555-0199 for assistance with your imaging services.
Can I access imaging services remotely?
Accessing imaging services remotely is possible. With Life Medical Imaging, you can utilise InteleViewer and InteleConnect to securely view medical images and reports from any location, ensuring convenient access for referring physicians.
What training resources are available for users?
Training resources available for users include comprehensive guides, video tutorials, and user manuals for InteleViewer and InteleConnect, ensuring a smooth setup and effective utilisation of the imaging services.
How do I manage user accounts in InteleConnect?
Managing user accounts in InteleConnect involves accessing the administration panel, where you can create, edit, or delete user accounts and assign roles to ensure appropriate access to medical imaging services.
What is the difference between InteleViewer and InteleConnect?
The difference between InteleViewer and InteleConnect lies in their functionalities: InteleViewer is a DICOM viewer for accessing and analysing medical images, while InteleConnect serves as a secure portal for referring physicians to access reports and images online.
How can I ensure image quality in InteleViewer?
Ensuring image quality in InteleViewer involves using high-resolution images, adjusting display settings for optimal contrast and brightness, and regularly updating the software to benefit from the latest enhancements and features.
What are common issues with medical imaging access?
Common issues with medical imaging access include software compatibility problems, network connectivity issues, and difficulties in navigating the imaging platforms. These challenges can hinder timely access to essential medical reports and images for referring physicians.
How do I export images from InteleViewer?
Exporting images from InteleViewer is straightforward. Simply select the images you wish to export, then click on the 'Export' option in the menu, and choose your preferred file format and destination.
What formats are supported by InteleViewer?
InteleViewer supports a variety of formats, including DICOM, JPEG, and TIFF, ensuring seamless access to medical images and reports for referring physicians.
How can I provide feedback on InteleViewer?
Providing feedback on InteleViewer is simple. You can share your thoughts and suggestions directly through the feedback option within the application or contact our support team via email for any specific comments or concerns.
